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This was my first experience with this online agent affording business and first class tickets. Every step along the way was a wonderful surprise in value, customer service, and product. Dmitri was timely is his responses, submitted proof of reservations, and was able to assure the validity of this online travel/flight service. I never had an open ended return with short notice, and my second trip to Europe withing 6 weeks turned out to be a not only comfortable (business class) but also a great experience!
Wonderful, helpful, empathetic,magnifique!!!
As a frequent international traveler, I would like to report the outstanding service I receive from "IFLYFIRSTCLASS". Each segment of my multiple trips have always come off without any problems. Given the cost savings and flexibility that extend well beyond what any individual air carrier can provide, savvy travelers should seriously consider this option.
I happened upon flyfirst quite by accident when I needed to schedule a trip for my husband to Zurich. I was very fortunate to get Dmitry as my agent. The things he can do to save money, book flights, etc. are amazing. Shortly after the Zurich trip, we traveled to London and he was able to get us both first class seats for the price of one. But he is amazing in other ways. The trip to London was on again, off again due to circumstances beyond our control. When we determined that we had to travel, he got us on a flight that same day. And while we were going through security at LAX, he called to see if everything was ok. We also decided to come home earlier than scheduled, and of course, he handled that just fine. I call him my miracle worker. I consider Dmitry to be a good friend. He is definitely the only person I will ever use for international travel. I have already recommended him to some of my friends.
The superior service at FlyFirst is impeccable, and I believe they contribute greatly to the success of my business. They have earned my highest praise.
I have used other travel agents to book my business trips for many years. On the whole, they promise a whole lot more than they deliver. Thats NOT the case at FlyFirst. When I first started using FlyFirst, I was amazed at their reliability, attention to detail and willingness to work around all my needs. I will never use another service again.
The quality of service from FlyFirst is very pleasing. The agents are super responsive and are very flexible in making changes. I would say that they are always extra friendly, trustworthy and service-oriented.
I rated FlyFirst five stars on everything, but wanted to explain how amazing I think they are. Yes, the service is incredible, but they offer great support, too, in the forums. I am amazed at how quickly the agents respond to issues posted on the forum. Bravo to FlyFirst, I really recommend it to anyone who is planning a trip.
The service at FlyFirst is great, with agents who truly listened to and met my travel needs. It makes me want to use their service again and again.
I have always loved traveling in business class, but the expense always makes me crazy. Usually, I just pay the too high fares to travel too many hours for a meeting that was too short to warrant the expense. That is, until I found FlyFirst. They always seem to find super-amazing deals, no matter when, where or how I want to travel. FlyFirst is a treasure!
FlyFirst is excellent. I have just eliminated the hours I used to spend online searching for low-cost flights. Now, I just pick up the phone to call FlyFirst and they handle every little detail. On top of that, they save me nearly 70 percent on first class and business class seats. It doesn't get any better than that!
I had started to dread flying in coach each time I traveled. I couldn't believe it when you were able to book me a business class or first class ticket for the same price as in coach. My back is even more grateful!
Thanks, Julia, for all of your help and hard work on our trip. I am really grateful for your professionalism and first class attitude! Best wishes!
Dennis, I want to thank for all of your effort in getting us to Africa and back. Our flights were awesome. and I have told all of my friends about your great service at FlyFirst.com. I plan to call you the next time I need to travel. Stay in touch!
Recently, I had to travel to Venice and Athens, and I called Dmitry to help plan my trip. When I asked for a particular airline, Dmitry suggested I go with Lufthansa so we could enjoy their first-class seats that lie flat for sleeping. The first class service was incredible and well-beyond our expectations. Even more important to us was Dmitry's amazing service before, during and after our trip. Because we were hoping to return on a trip that was unavailable, Dmitry kept checking on the flight while we were in Italy and was able to get us our desired flight home. The next time we travel in the U.S. or abroad, I will definitely call him. Thanks, Dmitry!
Dennis, thanks again for the amazing planning you provided for our trip to Europe last month. I have to say that the first class flight to Frankfurt has completely spoiled me for any other kind of travel. I will definitely call you for my next trip and have spread the word to all my friends about the great service at FlyFirst.
It was a dream flight in first class going to my destination. Coming back, the Asian Air staff was incredible too. The flight attendants were gracious and sweet and must have thanked me several dozen times for flying on Asian Air. Outstanding planning, outstanding customer service! I am a completely satisfied client!
The first time I called FlyFirst, they were very efficient and helpful throughout the entire process. Since this was my first time using the agency, I really appreciated that their professionalism and responsiveness gave me peace of mind. Thanks for your amazing customer service, FlyFirst. I will use your agency for all of my future travel planning.
Dmitry is so easy to work with. He found us unbelievable deals on our family trip to Johannesburg, saving us more than $1,500 per ticket. We are so satisfied with FlyFirst.com.
I have used FlyFirst.com many times, and they will always be my first call whenever I need to travel internationally. They have great customer service and take the time to understand my scheduling needs. Dana is super-efficient in delivering all my travel information to me well before my flight. I am especially grateful for help in making last minute changes for me, even when I still in the middle of the trip. Even on weekends, I know I can count on her to help me get schedules changed around mid-trip. Thanks so much, Dana, I appreciate your hard work. No doubt, I'll be calling you again soon for the next trip!
Dana is great! She gathered all of our information, requests and needs and then presented us with terrific options, quickly and efficiently. We received everything we needed such as confirmation numbers, itineraries and other important travel information in plenty of time for our trip. It was so easy! I not only plan to use Dana and FlyFirst.com for our future trips, but I am recommending you to all my friends too.
Dana was so helpful in planning my trip to Lagos. Her quick service was wonderful, and I really appreciated that she continued to search for the lowest possible fare. She was professional, patient and was always willing to take the time to cover everything I needed to know about my trip. I am grateful that she was the one to answer my call. I truly thank her for all of her help and recommend her travel services to all those who are planning a trip abroad.
Thanks to Dennis! He did a great job finding me an incredible deal to Narita and topped it off with outstanding non-stop flights each way. I will recommend this site and Dennis; great customer service to my friends and colleagues who are planning international flights. Mahalo (thank you) and Aloha, Dennis!
This is the easiest time I've ever had booking a trip, and considering all of the years I've traveled for work, that's really something. This last trip has been in the works for some time, and I wasn't really worried about booking the flight until I saw how high prices had gone. I am so glad I found Dana at FlyFirst.com. She got me a fantastic business class flight that was thousands of dollars less than I could find anywhere else. Her friendly demeanor was a pleasant bonus, and she always responded super-quickly whenever I had a question. Just on superior customer service alone, I would book my next trip with her, but the inexpensive flight prices are a really nice bonus too!
Dmitry, I want you to know how much we enjoyed our trip to Frankfurt. It was flawless, and I know that's because of all your hard work on our trip. The flight was wonderful! I don't have the words for how much I appreciate all of your effort in planning our trip. I've been singing your praises to anyone who will listen. Let me know if I can write a review or something like that for you and your company. Our trip to Germany was the best I've ever experienced. Thanks so much for everything!
I booked a first class seat to Europe with FlyFirst.com after researching many discount luxury travel services and even calling a few. Dmitry is amazingly efficient and got me a quote super-fast that far surpassed any other I had found. On
New Year's Eve, no less, I made a bunch of changes to the itinerary, including an overnight layover instead of an afternoon layover. Then he coordinated it so that I could depart and land closer to home in Monterey instead of San Francisco so that I could save even more on ground transportation. This was even before I actually purchased the ticket! That's dedication to luxury concierge service like I have never seen before.
Several friends kept telling me how great Dmitry at FlyFirst.com is, and I finally listened to them this year. I am so glad I did! We used FlyFirst.com to book our business class tickets to Europe instead of using our regular company. It turns out, my friends were right. We are very satisfied with Dmitry and FlyFirst.com and will definitely use them again.
It's like he is magic! Dmitry at FlyFirst.com is incredible. Somehow, he finds these amazing deals I can't dig up anywhere else, whether I am traveling to Europe from LAX or to Asia from SFO. He even found a first class flight for me that was cheaper than a business class flight my company's corporate agent had booked for me. I always know I can count on Dmitry for terrific service and incredible deals, even when I ask for last-minute changes. We love you, Dmitry and FlyFirst.com!
Wow, I really enjoy working with the folks at FlyFirst.com! These guys have coordinated many international, long-distance flights for me, and they always come through in spades. They are so accommodating and able to change things at the last minute. I always know that they will do whatever it takes to get me where I need to go, on time and as easily as possible. I cannot say enough good things about these folks. Five stars all the way around!
I have been traveling around the world for business for too many years to count. My travel needs often occur suddenly and usually involve difficult schedules and complicated itineraries. Over the years, my co-workers and I have saved thousands of dollars, perhaps more, by using FlyFirst.com. Dmitry and his team are so adept at identifying the most efficient routes and the best prices that it never ceases to amaze me. I cannot thank them enough for their consistent service; they are always professional, always on top of sudden changes and always quick to respond to my needs.
Very good service and pricing for Business and 1st class airfare.
In over 25 years of international travel I have never experienced the level of service that I receive from FlyFirst. In my last two trips which were multi-country in Asia I ran into last minute issues that required changes in my itinerary. They were handled professionally and economically. From the beginning of the relationship I was treated as if I were a long term client. I cannot recommend this Company more strongly. Try them and you will see for yourselves.
I came across the website last summer and contacted FlyFirst.com for an urgent flight from the US to Asia. Dmitry recognized the distress I was in, was thoughtful and considerate, found the best possible fare, made all the arrangements perfectly. He was approachable, thorough and did a wonderful job with all my travel arrangements.
I have used this firm on more than 1 occasion and would be happy to refer and friend or relative to them. A big thank you to them.
I have been extremely satisfied with the efficient services of FlyFirst.com both times I have used them to book overseas flights. Dmitry was the ultimate professional - knowledgeable, courteous, and proficient. The prices at FlyFirst.com were not only competitive but they were the best that I could find after several searches. I will definitely call again when I need overseas flights.
I am writing a letter of appreciation for a person from travel agent. Fly First.I have purchased several airline tickets from FLY FIRST, two of which were around the world.I shopped for deals on various websites, but could never match the price to exact itinerary that Fly First got me.
I had the pleasure of working with Donna , I found her very personable and professional and very efficient.
I highly recommend Donna, to friends and family or Acquaintance and business associates for her services.
Thank YOU !
I would like to recommend FlyFirst to anyone who travels internationally on a frequent basis. The cost saving from prices offered by the larger carriers is substantial. Also, the flexibility even up to the last minute of travel is of particular value. The customer service offered by my agent (Dmitry) is much appreciated. He is professional, competent, and patient. Response time could be a little quicker, however. Try it out !
I was pleasantly surprised by the prompt, professional and excellent service I received for booking a trip to Korea on short notice. Dimtry was wonderful and I hope I have the good fortune to speak to him the next time I call for assistance. This was my first experience with FlyFirst.com and I would highly recommend them for their competitive pricing. You will not be able to beat their price and service anywhere else on line!
Best experience ever. Donna treated us like royalty and we had a seamless experience from start to finish.
Great Service. I missed my connection once due to fog in SF and Dmitri went the extra mile and was able to get me another flight that got me to China on time for my business meetings.
The best website ever for first class or business class tickets at an awesome price. I couldn't find a good rate on my own for my upcoming trip to India and contacted this website once again and I couldn't believe the amazing rate. Dmitry from FlyFirst is unbelievable and has once again come through for me. I have referred everyone I know to him and totally stand behind them. A wonderful experience!
I recommend FlyFirst to all of my friends, relatives and clients that are planning a trip overseas. I have utilized Donna's services to book me (and others) to Europe and have just booked a flight through her to Asia. She has been very efficient and helpful with these flights, not to mentioned that she has saved me thousands of dollars under what the regular price from the airlines would have been!
I was shopping for a last minute Business class ticket to Phuket Thailand , prices on kayak and other websites were more than $6000, found FlyFirst on google and called to get a quote. I spoke to Dennis and he was able to get couple of options under $4 with good schedule. he was really helpful and tweaked itinerary to all my requests (I had to leave at specific time after work). Flight was really good, especially Thai Airways. I saved a good chunk of money, will keep in mind for future travel.
I have had a couple of experiences with online ticket providers. I will say that I was pleasantly surprised by the level of professionalism shown by this team. I dealt with Dmitry Cheney and found him extremely competent. Even though I had an extremely limited time flexibility, he managed to get us the flights we requested and confirmed them with the airlines before paying them. Most services provide excellent service before the actual sale and minimum to adequate after receiving payment. FlyFirst excelled in both.
I will be requesting quotes from them for all my flights this year for sure.
I was very impressed with FLYFIRST's service. My agent, Dmitry, was extremely helpful and professional. I had to purchase a ticket to Cape Town with only 72 hours notice. The prices were out of range and Dmitry was able to find me a ticket that was $4K less than the other quotes I got. I knew what to expect every step of the way. It was a great pleasure working with them. Definitely give this company a try!
I ordered a ticket for a friend from Hong Kong to New York with about 48 hours, Dmitry was so good to us. He got the ticket and had to arrange a domestic flight in US with a savings for over $3000. My friend's mom did not speak any English, Dmitry went out to contact the airline personnel and had them take her from the customs and took her to change planes. We were all so impressed with Dmitry's abilities to have all this arranged for us. I would definitely tell all my friends about FlyFirst.com, Dmitry's help definitely surpassed all of our expectations!!!
I am an international concert Artist . I am flying around the world to meet my concert engagements for many years and am very familiar with airlines and traveling rules. Two years ago I had a last minute departure and could not find an open seat. I was referred to Fly First who found me immediately seats at a huge saving from the published price. Since than I fly with them regularly.
They are very professional, friendly. Patient and extremely accommodating. I have recommended them to my friends, family and associates who are extremely satisfied with their professional services
I highly recommend Fly First to the professional traveler as to the individual who wish to take a companion on a First or Business class trip at the similar or lower price than the regular full economy.
I am a business owner and travel to Europe and Asia several times per year. I had always flown coach, but knew there had to be an economical way to fly. I did some searching on the web and came across Dmitry and FlyFirst.com. They set me up with RT tickets to Seoul from Chicago in Business Class for a great price. Sure it's more expensive than coach, but it wasn't nearly what the airlines and other websites charge. I've seen the light and have no plans of ever going back to coach! Thanks Dmitry and FlyFirst!
It is with great pleasure that I forward my review of the service I have received from Donna with regards to our upcoming trip from Brisbane to London flying business Class.
She was certainly very prompt and patience with me during the booking and I can only say that my wife and I were delighted with the result you achieved on our behalf.
I have flown to London on numerous occasions and when you are 70 years old one needs as much comfort and service as one can get. She provided that and more.
The savings were just fantastic and she was only to pleased to give my daughter as much information as she needed to ensure that we knew we were dealing with a professional Company.
Thank you very much and I will ensure I tell everybody I know about flyfirst.
Perfection!!! Everything Dimitry promised me he followed through with. I flew comfortably with great ease. Flights were booked expediently and professionally. 4 star airlines all the way. I am thrilled and grateful for everything Dmitry did for me at FlyFirst.com. He runs a top notch business and the prices are unbeatable. Thank you again Dmitry, I hope I can travel again very soon:).
Working with Dmitry Cheney over the last few months has been a very good experience for us. He is always there for us, no matter what it takes. We are very pleased with his telephone manners and his professionalism.
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